Florence Hanemann has been working at SAP for over 15 years, focusing on finance, controlling and operations. She is currently the team lead for Global Operations for SAP Industries, responsible for business operations, pipeline management and revenue reporting. Before joining SAP, Florence worked in Hong Kong for 10 years in different companies, including venture capital firm (Pacific Century) and investment banks such as Bank of America and Goldman Sachs. She completed her MBA from the University of Mannheim in Germany in 2003 just before she joined SAP.