Michal Slósarz - Graduate of University of Economics in Wroclaw, Faculty of Informatics and Econometrics. Postgraduate studies in SGH University in Warsaw, specialization in Business Analysis. Since 2012 associated with MPWiK S.A. (Municipal Water and Sewage company in Wroclaw) in area of customer expierience and new technology deployment. Leader and big fan of EFQM (the European Foundation for Quality Management). Interests: telecommunication system, customer relationship managment, big date and active lifestyle.