FREQUENTLY ASKED QUESTIONS
Get answers to all things PI World here!
Registration and Changes
Pricing and Payments
Travel & Hotel Information
Mobile App Information
Miscellaneous Information
Registration and Changes
An e-mail confirmation will be sent to you after you register and payment has been received. If you register for hotel, you will receive a separate email with the hotel confirmation number within 14 days of registration.
Labs fill up quickly, so we recommend registering early. All available labs will show up as options in registration and you may choose as many as you'd like (one per time slot) at a cost of $150 each. There are no discount codes for labs.
If you would like to make a switch or cancel a lab that you signed up for, please email piworld@osisoft.com and we will assist you with modifying your registration.
Cancellations received by March 15, 2018 will be charged a $175 cancellation fee. You are welcome to send a substitute attendee at no charge if you email piworld@osisoft.com with notification no later than two weeks prior to the conference. Confirmed registrants who cancel after March 15th or "no show" will be charged the full amount.
To cancel or modify your hotel reservation, please reach out to the hotel directly. If you have any questions, please email hotels@blineevents.com.
To cancel or modify your hotel reservation, please reach out to the hotel directly. If you have any questions, please email hotels@blineevents.com.
Please email piworld@osisoft.com the change or addition and we will get that changed for you.
You are welcome to send a substitute attendee at no charge if you forward us written notification no later than two weeks prior to the conference.
You may purchase a "Full Guest Pass" during registration for $150. This allows access to the Monday Meet and Greet Reception, Tuesday Expo Dinner Reception, and Thursday Geek Night Party.
Yes, but we expect a sold-out event; therefore, we recommend registering early.
If you are a member of the media and would like to attend the conference, please e-mail piworld@osisoft.com for information and a special registration code.
Pricing and Payments
Pricing for the conference can be found here. Your registration payment will cover conference materials, sessions, event giveaways, lunch, and our evening events. It does not include hotel room or incidentals.
On the payment during registration, there is a box where you enter your promo code before making any payments.
Email piworld@osisoft.com for assistance.
If you chose a room during registration, a credit card will be needed to confirm your hotel reservation but you will not be charged until you arrive on site. All major credit cards are accepted for the guarantee.
Please refer to your confirmation email, which will have a link to the invoice/receipt.
We accept credit cards (Visa, Mastercard and American Express) and wire transfers in the registration process. If you would like to pay with a PO, please select wire transfer during the registration process, then email piworld@osisoft.com your PO and confirmation email, and we will send you the Pro Forma Invoice.
Hotel & Travel Information
Yes, all of the hotels, room rates and directions can be found on the Hotel Page of the event website.
Hotel confirmation numbers will be sent by the hotel within 14 days after you complete your registration.
We have an allocated block of rooms at each of the hotels. If a hotel does not show as an option, it is sold out for the dates you are requesting. Please select a different hotel.
Special rooms are available upon request. Please note any requests on your registration or email piworld@osisoft.com after registration.
Please see our detailed travel information tab here.
If you need an invitation to the conference to obtain a visa, email piworld@osisoft.com and include a copy of your passport page, and the following information:
Full Name (as listed on passport):
Passport Number:
Passport Issue Date and Place:
Passport Expiration Date:
Gender:
Date of Birth:
Company and Title:
Travel Dates:
Full Name (as listed on passport):
Passport Number:
Passport Issue Date and Place:
Passport Expiration Date:
Gender:
Date of Birth:
Company and Title:
Travel Dates:
The closest airport is San Francisco International Airport. See our detailed information here on our Travel Information page.
Please follow the information on our detailed Travel Information page.
Mobile App
The mobile app is still under construction. When it becomes available, you will be able to download it here.
Instructions will be posted here once the mobile app is available for download.
Miscellaneous Information
A real-time agenda is posted and updated on this event website to help you schedule your time and travel. There will be weekly updates as content is approved and scheduled. Please check back frequently.
Please wear your conference badge to all group functions and meetings so that you can be readily identified as a PI World attendee.
Yes, please ask the at the registration desk of the conference for the location.
Our team does its best to accommodate food allergies and special diets based on your notes during registration. On site, we ask that you please communicate directly with the hotel staff should you require anything additional.
Wednesday would be your best night to explore San Francisco as the conference will have evening events on all other evenings for you to enjoy. We recommend working with your hotel concierges to book dinner or email SFOFH-concierge@hilton.com in advance!
Yes, please email partners@osisoft.com with your request. The Sponsorship Prospectus and other details can be found here.
Business casual attire is appropriate for meetings and evening functions.
You can find daily rates and currency exchanges at: http://www.xe.com/currencyconverter.
